This document is intended to provide the reader with information on Invoice format, delivery methods, and dates for the Pragma Bill Run.
Author: Jolene Larter
Date: 20/12/2023
Version: 1.1
We despatch two bill runs for Pragma each month. One invoice for all items ordered on the iPECS Cloud portal that result in monthly billing and one for all items ordered on our ecommerce website and result in monthly billing. The same dates and file formats apply to both bill runs.
The bill run is processed at the start of each month and invoices are sent out on the 4th working day.
Monthly Files:
Each month you will receive the following documents:
- Invoice PDF – Invoice summary
- Invoice report PDF - this shows a detailed breakdown of the charges by end customer
- SDR file (Service Detail File) displaying all billed service charges in UK-Standard-CDR-Format-v3_01. Format specification document below.
- CDR file (Call Detail file) displaying all calls made in UK-Standard-CDR-Format-v3_01. Format specification document below.
Invoice & file delivery:
On the 4th working day, you will receive an email to the nominated billing email address. The email will have the invoice pdf attached and you will find a link on the email which will take you to the billing portal. From there you can log in and download the pdf report, SDR and CDR files.
Copy invoices and files can be downloaded from the billing portal.
To add or change any email addresses and to request log ins to the billing portal, please contact billing@wepragma.co.uk.
FTP file delivery options:
- Monthly files:
Monthly Invoices and supporting files can be delivered to our secure FTP site for collection as well if required for auto import. Please contact billing@wepragma.co.uk to request this set up. - Daily files:
We can provide daily CDR’s, delivered to our secure FTP for collection. These files should be used for call monitoring purposes only, we would not advise that these files are used for billing as they have not been through the full validation checks provided by our billing platform software. Please contact billing@wepragma.co.uk and request this set up if required.