This article will explain how Demo customers are set up and billed in the Pragma billing system.
Author: Jolene Larter
Date:21/11/2022
Version: 1.0
In the iPECS OMS, you can create a demo customer.
When a demo customer has been correctly set up within the OMS, all items ordered for this customer will be billed FOC.
The customer within the OMS must be set up with the following selection:
- Customer Type: Demo
- Service Plan: Demo Customer Plan
After the customer is created in the billing system through an API feed, the Pragma billing team will step in to assign the appropriate Demo Customer service charge tariff to this customer. This tariff adjustment will set the price of any ordered items to £0.00.
An invoice will still be generated for this customer for your records, but the amount will be zero. However, calls made by DDI's assigned to this customer will incur charges.