This document is intended to provide information on how Pragma charges for Gamma porting and DDI charges.
Author: Jolene Larter
Date: 13/08/2024
Version: 1.0
Porting charges are passed on when we receive the file from our provider. This may mean that ports are charged a few months after they are completed. You can find up-to-date port charge pricing on our price list.
Port Rejection charges are charged when the details submitted are incorrect. In some cases, these ports will cancel after rejection and we will incur rejection and cancellation charges which will be passed on(for example, if the LCP is wrong)
For other rejection reasons the port will be rejected, and you will have 24 hours to resubmit for a single line or 48 hours for a multi-line port.
Porting Away charges are incurred when numbers port away from your account. These are charged per number. For example, a Main Billing Number with an associated range of 10 numbers will incur 11 port away charges in total.
Migration charges are passed on where we are charged by Gamma. You need to know the losing product to confirm if charges will be applied.
New DDI Charges New number charges are billed when the order has been finally confirmed in the OMS; both NGN and geographic numbers are charged with the same charge code (IPC2-NUM1). For geographic numbers where you choose from a list that we provide, you will also be charged a number range selection charge prefixed with IPC2-NRS, as shown on the price list.
We have put together the below document to explain all port charges and when they will be applied.
Billing for porting charges information