This article will provide information on how Pragma bill calls as part of the monthly bill run to our partners.
Author: Jolene Larter
Date: 20/12/2023
Version: 1.0
Each morning, a CDR file is produced from the iPECS OMS detailing all calls made from the platform the previous day.
The daily CDR file is imported into our billing system, and the calls are assigned to the correct customer based on the DDI number presented for the call.
E.g.
The call was found presenting 01444 235653 as the DDI, so it was assigned to the customer in the OMS, which has 01444235653 as an active billing ID on their customer record.
The calls are then processed based on the sell tariffs and inclusive minute plans held and maintained in our billing system. If a call is chargeable, it is then rated based on the destination, duration and sell rate from our call tariffs.
Within our monthly bill run, we provide a CDR file detailing all chargeable and inclusive calls made during the billing period. Any call charges will be detailed on the invoice and invoice report.
Calls are charged with reverse VAT according to the industry standard.
You can find our up-to-date call rate sheets and dial string information on the Pragma Hub.