This document is intended to provide the reader with the correct process to raise an order for a 3rd Party SIP licence in the OMS.
- In the OMS, select Modify existing Customer and then click on Un-shipped Device Allocate
- Scroll to the bottom of the page to the Not Individual Device section
- Search for the device that you wish to order a 3rd party SIP licence for e.g W70B, W73P
- Click Submit Order and the device licence will be added to your customer straight away.
- This process should be used in place of raising a Change Order request as selection of the actual device can lead to this being shipped in error. It is always best to use Un-Shipped Device Allocate, this also removes the requirement for the order to be approved and Final Confirmed.
Created By: Sally Button
Date: 27/03/2024
Version: 1.1