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      iPECS Cloud - Approved 3rd Party SIP Devices

      3rd party products that have been tested and approved by Pragma/ELG

      Document Name: Approved 3rd Party SIP Devices

      Author: Llewellyn Carson

      Article Updated: 19/12/2023

      Updated: Simon Smith - January 2025

       

      **IMPORTANT: Unless specified otherwise, all third-party hardware has been tested solely for basic functionalities, which include: Call Answer, Call Hold, Call Transfer, and Terminating a Call. For additional features that have been evaluated and confirmed as operational, please refer to the knowledge base article.**

       

      Please find the list of 3rd party products that have been tested and approved by Pragma/ELG. Please note that although these devices have been verified, small functionality limitations on particular devices may exist. Please confirm these with the technical team. 

       

      CONFERENCE PHONES:

       

      POLY:

      • Poly SoundStation IP5000: SIP Conference phone for small conference rooms and executive offices.

      YEALINK:

      • Yealink CP860: This IP conference phone is a perfect choice for small and medium-sized conference rooms and can meet the demands of up to 16 people with optional expansion microphones.  
      • Yealink CP920: Touch-sensitive HD IP Conference Phone with a user-centric design philosophy, combines the simplicity of use with sophistication of features, being perfect for small to medium conference room.
      • Yealink CP930W: Employing DECT technology, the Yealink CP930W Wireless DECT Conference Phone allows you to hold meetings wherever or whenever is convenient for you. Working with Yealink W60B base station, which owns the DECT radio coverage up to 50m indoors, CP930W can be provided with a good and stable signal.
      • Yealink CP960: The Yealink Optima HD IP Conference Phone CP960 comprises the power of the Android 5.1 operating system. With user-centric design philosophy, this Y-shape brand new release from Yealink combines the simplicity of use with the sophistication of features, being perfect for any team environment, especially for a medium to a large conference room.
      • Yealink CP925: The Yealink CP925 is powered and enhanced with the built-in 7-microphone array for voice pickup and noise cancellation. Covering a range of 20-foot with 360° omni-direction, the phone is adequate to deliver a clear and natural voice conference experience.
      • Yealink CP965: Yealink CP965 is designed for medium and large-sized conference rooms. Based on Android 9.0 system, it is a flagship HD conference phone with powerful voice conferencing features and easy control operation. CP965 adopts a business and introverted design that perfectly matches the calm style of the conference room, but also an acoustic fabric, which is impervious to any accidental liquid spills.

      PHONES

      GIGASET:

      • Maxwell 3 Pro: Maxwell 3 offers a compact yet powerful desktop phone with professional features to suit any business or home office environment. Featuring full HD audio, ‘do-not-disturb’ and ‘navi’-key and keys with call status.

      GRANDSTREAM:

      • GXV3380: The GXV3380 IP Video Phone for Android combines a 16-line IP video phone with a multi-platform video collaboration solution and the functionality of an Android tablet to offer an all-in-one communications solution.
      • GRP2613: The GRP2613 features a sleek design and a suite of next-generation features including 24 virtual multi-purpose keys (VPKs), dual Gigabit ports, a color LCD with swappable face plates for easy logo customization and more 

      POLY:

      • Polycom VVX 310: The Polycom VVX 310 is an expandable entry-level office IP phone. A 208 x 104 pixel 8-level backlit grayscale display provides an ideal, simple means of viewing call information and accessing call management features. You can even display the VVX 310's screen on your PC with full interaction and navigation using your mouse and keyboard. The 6 line or speed dial keys, a four-way navigation cluster with select keys and a dial pad with 12 hard keys 
      • Polycom VVX 400: The Polycom VVX 400 is an expandable multimedia IP business phone.  Users can access and manage Microsoft Exchange, check and update calendars, receive notifications and alerts for meetings, look up contacts in the corporate directory, and check their status on instant messaging, all from their phone's screen.
      • Polycom VVX 410: The Polycom VVX 410 is a 12-line IP Phone with back-lit colour, intuitive user interface, UC functionality and 2 Ethernet Gigabit Ports.
      • Polycom VVX 150: The Polycom VVX 150 is an entry level, high quality, two-line, IP phone that delivers reliable performance and an enterprise grade sound quality
      • Polycom VVX 201:  The Polycom VVX 201 is a simple and reliable two line sip telephone.

        Features include Two 10/100 Ethernet ports, dedicated RJ-9 headset port and a graphical LCD display with backlight and navigation cluster.

      • Polycom VVX 401: The Polycom VVX 401 is a business media phone designed for staff on the front line handling a fair amount of calls.  The VVX401 utilises a new and improved processor, 3.5” LCD colour display, USB ports, RJ9 dedicated headset jack with EHS compatibility and Polycom HD Voice for great clarity.
      • Polycom VVX 411: is an expandable colour business media phones that deliver crystal clear communications, enhanced collaboration and personal productivity.  A colour midrange business media phone for today’s office workers and call attendants delivering crystal clear communications
      • Polycom VVX 450: The Polycom VVX 450 is a twelve line IP business phone that offers reliable performance, easy configuration and HD audio clarity.  The key features of the Polycom VVX450 include a colour LCD display, twelve line keys with LED's, four soft keys, Dual Gigabit Ethernet ports (10/100/1000Mbps), dual USB ports and HD Wideband voice clarity. 

      YEALINK:

      • Yealink T19P: Yealink T19P VoIP/SIP Phone, 1-Line, 2-Ethernet Ports, PoE, Greyscale Display
      • Yealink T21P: The Yealink SIP-T21P is an entry-level IP desktop phone supporting 2 VoIP accounts with advanced features such as HD audio and a large 5-line LCD display 
      • Yealink T27G: Yealink T27G VoIP/SIP Phone,  6-Lines, 2 x Gigabit Ports, PoE, 3.6-Inch Greyscale LCD Display
      • Yealink T29G: Yealink T29G VoIP/SIP Phone, 10-Lines, 2 x Gigabit Ports, PoE, 4.3-Inch Colour Display
      • Yealink T41S: Yealink T41S VoIP/SIP Phone
      • Yealink T41P: Yealink T41P VoIP/SIP Phone
      • Yealink T31G: The Yealink T31G is an entry-level colour screen IP phone with high performance. 
      • Yealink T33G: The Yealink T33G is an entry-level colour screen IP phone with high performance. The Yealink SIP-T33G offers support for 4 lines and includes local 5-way conferencing.
      • Yealink T42G: The Yealink T42G is an enterprise Gigabit VoIP Phone that features a 2.8", 132 x 264 pixel, 4-level grayscale graphical LCD screen with backlight, support for 3 SIP accounts and up to 6 multifunctional line keys
      • Yealink T43U: The Yealink SIP-T43U IP phone is a feature-rich business tool for excellent communications and extended functionality. It is a 12-line IP phone that comes with a 3.7-inch large black-and-white screen
      • Yealink T46U: Yealink T46U VoIP/SIP Phone (SIP-T46U), 16-Lines, 2 x Gigabit Ports, PoE, 4.3-inch Colour Display w/ PSU
      • Yealink T46S: Yealink T46S VoIP/SIP Phone
      • Yealink T48G: Yealink T48G is a 6-line VoIP desktop telephone with a 7" colour touchscreen, PoE and Bluetooth
      • Yealink T48U: A 6-line VoIP desktop telephone with 7" colour touchscreen, PoE and Bluetooth
      • Yealink T48S: has been discontinued since 2022-03-31
      • Yealink SIP-T54W: An easy-to-use Prime Business Phone with an adjustable 4.3-inch colour LCD screen that you can easily and flexibly find the comfortable viewing
      • Yealink SIP-T58W: The Yealink SIP-T58W is a simple-to-use smart business phone that provides an enriched HD audio and video calling experience for business professionals
      • Yealink SIP-T58W-Pro: Yealink T58W Pro WiFi VoIP/SIP Phone, 16-Lines, 2 x Gigabit Ports, PoE, 7-inch Colour LCD Touchscreen Display w/ BTH58 Bluetooth Handset
      • Yealink SIP-T58W-Pro-Cam: Yealink T58W Pro WiFi VoIP/SIP Phone, 16-Lines, 2 x Gigabit Ports, PoE, 7-inch Colour LCD Touchscreen Display w/ BTH58 Bluetooth Handset & CAM50 USB Camera
      • Yealink SIP-T58W/T58W Pro: Simple to use, smart business phone

      SNOM:

      • Snom D715: Comes with a gigabit ethernet switch, USB port and 4 SIP accounts
      • Snom D735: Comes with 2 port Gigabit Ethernet switch and 8 function buttons

      CISCO

      • Cisco CP 7821-3PCC has 2 programmable line/feature keys with tri-colour LEDs and dedicated fixed feature keys for common telephony functions.
      VTECH
      • VTECH S2415W: 1-Line Contemporary SIP Cordless Phone: The Smallest Cordless Phone on the Market. Modern styling, small footprint, affordable price; perfect for today's modern hotel rooms Cordless design increases mobility, while antibacterial plastic protects guests and staff from germs. Energy Star®: * certified provides direct energy and cost savings. Limitations include it cannot transfer calls or be transferred. 

      FANVIL

      • Fanvil X305: is a big button IP phone designed for nursing homes, hospital, and other scenarios. It features a 3.5-inch colour screen and big buttons, supporting 2 SIP lines and PoE power supply to offer user-friendly experience. X305 has built-in 2.4GHz & 5GHz Wi-Fi, and supports 433MHz wireless emergency buttons, providing an efficient and high-quality communication experience for seniors. This phone cannot transfer calls.

       

       

      DOOR PHONE UNITS:

       

      2N:

      • IP Uni: The 2N® IP Uni intercom is the ideal communication solution in general purpose outdoor and indoor environments. Its easy operation and interface with the IP world will ensure nobody ever gets lost on the premises. In an instant, it connects you with, for example, reception or security and provides you with professional assistance.
      • IP Verso: The 2N® IP Verso security intercom is configurable to your needs thanks to its modularity. It provides reliable access control and allows you to easily interface with other systems, achieving even higher site security. Available also in black, with a fingerprint reader, Bluetooth module, or touch display.
      • IP Vario: 2N® IP Vario combines a sleek, stainless steel design with advanced technology. This variable intercom offers a range of functions for communication with visitors, Access Control and video surveillance. Its many add-ins, such as a display, card reader or keypad, ensures a wide range of uses.
      • IP Force: 2N® IP Force is an extremely durable IP intercom that can withstand even the most demanding conditions. It provides for visitor communication monitoring and access control. Take advantage of its superior features for maximum site security.
      • Helios IP Solo: A stylish and compact SIP intercom. Despite its size the Solo is an extremely powerful intercom; complete with one button, status indicating pictograms and a discrete HD wide-angle camera with infrared for night vision.

      Akuvox

      • Akuvox R20BX2 is a compact SIP video door phone with up to 5 call buttons. It is typically used in villas, houses and apartment buildings

      IP DECT CORDLESS PHONES:

       

      YEALINK DECT:

      • Yealink W52P: Yealink DECT Phone W52P is a SIP Cordless Phone System designed specifically for small businesses and SOHO operations in the market for a cost-saving, scalable SIP-based mobile communication system.
      • Yealink W53H: The Yealink W53H VoIP/SIP DECT Phone/Handset is a next-generation wireless handset designed for business use, with excellent battery life and high compatibility.. The compact and attractive design, with a 1.8" TFT colour screen.
      • Yealink W56H: The Yealink W56H Wireless DECT Handset is a premium phone designed with robust hardware, ideal for businesses that require greater capability to handle a heavy call load.
      • Yealink W59R: Yealink 56H is a ruggedized IP DECT phone designed for use in demanding environments and large warehouses. 
      • Yealink W73H: The Yealink W73P DECT system combines the dedicated DECT handset W73H and the powerful base station W70B. This cordless IP phone system provides high performance and optimised user experience.

      GIGASET:

      • N300 IP Base: The Gigaset N300 IP is the easy-to-configure hybrid DECT IP base station that lets users enjoy calling over both a landline and the internet. Multi-line support allows registration of up to 6 different compatible Gigaset handsets to the base station.
      • N510 IP PRO: The Gigaset N510 IP PRO can support up to 6 SIP accounts, 6 handsets and 4 simultaneous calls with a rich set of business communication features.
      • N870: Gigaset N870 IP DECT Solution Multilevel scalable IP DECT system for SMEs and large companies.
      • N670 IP Pro: Perfect cordless communication within any small and medium sized office with the ability to scale as required

      WI-FI PHONES:

       

      Yealink AX83H:

      • Dual-Band Wi-Fi 6 with seamless 802.11k/v/r roaming 
      • HD Voice and Smart Noise Filtering 
      • Wireless headsets connection via Bluetooth 5.0 
      • 2.4-inch  240 x 320 TFT colour screen 
      • 4 SIP accounts,5-way conference

      ASCOM:

      • ASCOM i62: The Ascom i62 VoWiFi Handset is a feature-rich handset with colour display, telephony and messaging. It supports the WiFi standard a/b/g/n radio.
      • ASCOM i63: The Ascom i63 combines the reliability, ease of management and performance of VoWiFi with enterprise-grade ruggedness, ergonomics and stylish design. 

      GIGASET:

      • C530IP: The Gigaset C530 IP DECT Phone System is unique with its straightforward handling and modern look, serving as a landline telephone which can be customised to your taste. Choose from two appealing background colour schemes for the 1.8-inch colour display. You can even set a personal screensaver, an individual sound profile and special ringtones for selected contacts.

      GRANDSTREAM:

      • Grandstream WP820: A portable WiFi phone designed to suit a variety of enterprises and vertical market applications, including retail, logistics, medical and security. This powerful, portable WiFi phone comes equipped with integrated dual-band 802.11a/b/g/n WiFi support, advanced antenna design and roaming support, and integrated Bluetooth for pairing with headsets and mobile devices
      • Grandstream WP810: The WP810 is a portable Wi-Fi IP phone designed to suit a variety of enterprises and vertical market applications, including retail, logistics, medical and security. This basic cordless Wi-Fi phone comes equipped with integrated dual-band 802.11a/b/g/n/ac Wi-Fi, an advanced antenna design and roaming support. By adding 6-hour talk time and HD voice with dual-MICs, the WP810 offers an affordable option and comes equipped with a combination of features, mobility and durability to suit all portable telephony needs.

       

      SHARED PORT ADAPTERS:

       

      CISCO:

      • CISCO SPA112: The Cisco SPA112 is an Analog Telephone Adapter (ATA) with 2 FXS and 1 10/100 WAN port. This Cisco SPA112 is an intelligent low-density Voice over IP (VoIP) gateway that enables carrier-class residential and business IP Telephony services delivered over broadband or high-speed Internet connections to two standard RJ-11 telephones. 
      • CISCO SPA303: The Cisco SPA303G is an IP phone that is perfect for users who require simplicity and affordability, for example, both business and home office use. The Cisco SPA 303 features 3-way conferencing, call waiting and call transfer and is compatible with most IP systems.
      • CISCO SPA502G: The Cisco SPA502G is an IP Phone perfect for small businesses with great features such as  1-line, the ability to support Power over Ethernet and a monochrome backlit display for ease of use.

       

      ANALOGUE TELEPHONE ADAPTERS

       

      CISCO:

      • ATA191: The Cisco ATA191 turns traditional telephone, fax, and overhead paging communications devices into IP devices for greater cost-effectiveness. Customers can take advantage of IP telephony applications by connecting their analogue devices to Cisco analogue telephone adapters.

      Grandstream

      • HT802: The Grandstream HT802 ATA Adaptor delivers powerful VoIP technology and routing capabilities to home and office environments and allows users to successfully connect their analogue devices to a manageable and powerful VoIP network. The HT802 comes with 1 easy-to-use FXS port.

       

      TANNOY & PUBLIC ANNOUNCEMENT SYSTEMS

       

      SNOM:

      • PA1: The Snom PA1 unites the functions of a telephone with a high-performance digital amplifier for broadcasting announcements and supplying background music to assigned rooms, hallways, and office floors. The audio control system Snom PA1 augments your existing SIP PBX with another component of modern communication.
      • ALGO 8128 SIP Strobe Light (G2) is a SIP compliant, multicast capable, PoE high intensity
        white strobe light.